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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jordan Laufer

Jordan Laufer

October 10, 2024

5  out of  5
rating by Jordan Laufer
"I was trying to add renters insurance to my policy and Eric Rose made the process so quick and seamless. I really appreciated him walking me through all the necessary steps and answering all my questions. As a first-time renter, I was nervous to go through this process, but he made it so easy. Thank you so much!"
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Darwin Mejia

September 13, 2024

5  out of  5
rating by Darwin Mejia
"Rich King is amazing very very helpful and shared a lot of knowledge cannot thank him enough honestly amazing person thank you thank you!"
We responded:
"Darwin, thank you for your wonderful review! I'm glad to hear that Rich was able to provide such helpful and knowledgeable service. We're grateful to have him on our team and appreciate your kind words. If you ever need further assistance, don't hesitate to reach out. - Eric Rose - State Farm Insurance Agent, Cumming, GA"
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gottipati saikiran

August 29, 2024

5  out of  5
rating by gottipati saikiran
"Eric and team are polite and kind enough answering my questions, they helped me with Auto insurance they gave me good price with umbrella protection. Richard help me with the process and he’s one of coolest guy I ever met, I would 100% recommend going to them if you’re looking for agents for your insurance. I wish them all the luck and fortune in the coming endeavours."
We responded:
"Thank you, Saikiran, for your wonderful review! I'm glad to know that our team, especially Richard, was able to assist you with your auto insurance and provide a good price with umbrella protection. Your recommendation means a lot to us. We appreciate your kind words and wish you all the best. If you have any future questions or need further assistance, our office is always here to help. - Eric Rose - State Farm Insurance Agent, Cumming, GA"
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Samantha Brown

August 26, 2024

5  out of  5
rating by Samantha Brown
"Rich is the absolute best!! He went above and beyond to make sure he took care of everything I needed plus some. I highly recommend this agency and definitely ask for Rich."
We responded:
"Samantha, thank you for your wonderful review. I'm glad Rich could provide such excellent service and go above and beyond for you. Your recommendation means a lot to us. If you need any further assistance, we're here to help. - Eric Rose - State Farm Insurance Agent, Cumming, GA"
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Raju Surya Chiluvuri

August 12, 2024

5  out of  5
rating by Raju Surya Chiluvuri
"I would like to express my sincere appreciation for the exceptional service provided by Daniel Lunsford in retaining my umbrella policy with SFI. I was initially stressed about the high payments for my existing policies, but Daniel took the time to explain how he could reduce those costs while still maintaining my umbrella coverage. He went above and beyond to ensure that State Farm retained my policy without any additional expense on my part. His dedication and expertise were instrumental in this process. Please convey my heartfelt gratitude for his outstanding service."
We responded:
"Hey Raju, Thanks a lot for your awesome review! I'm really glad to hear that Daniel was able to help you with your umbrella policy and reduce your costs. It's great to know that his dedication and expertise made a difference for you. I'll definitely pass on your gratitude to him. If you need anything else, feel free to reach out! - Eric Rose - State Farm Insurance Agent, Cumming, GA"
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Carol Sweetser

July 31, 2024

5  out of  5
rating by Carol Sweetser
"Jonathan was very helpful and understanding of our insurance needs. My husband and I have been searching for home and auto insurance, Jonathan was by far the most knowledgeable and understanding of our needs. Through all his help we are now members of State Farm. Thank you."
We responded:
"Hey Carol! Thanks a bunch for your awesome review! I'm so happy to hear that Jonathan was able to help you and your husband with your home and auto insurance needs. We're grateful to have you as part of the State Farm family! If you ever need anything else, feel free to reach out. - Eric Rose - State Farm Insurance Agent, Cumming, GA"
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Vitalii Yatsenko

July 29, 2024

5  out of  5
rating by Vitalii Yatsenko
"I was looking for insurance for my new car, that day it was already the fourth office of the insurance company that I visited. Justin offered me an acceptable option that would suit me. In the end, I also connected my second car to the insurance of this company. Justin did everything quickly and easily, it took no more than 15 minutes. I was pleased with the result."
We responded:
"Hey Vitalii! Thanks a lot for sharing your experience! I'm glad Justin could help you find the right insurance for both of your cars so quickly and easily. If you ever need anything else or have any questions, feel free to reach out. - Eric Rose - State Farm Insurance Agent, Cumming, GA"
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Oren Persons (Brad)

July 25, 2024

5  out of  5
rating by Oren Persons (Brad)
"I have been a customer of the Eric Rose State Farm branch for over Seven years and they do an excellent job. Daniel Lunsford helped me today add a car to my policy and it was a quick, easy, and he helped me find all the discounts I was eligible for. Great service is why I use this agency and the great people like Daniel that helped me today."
We responded:
"We’re so glad to hear how Taylor was able to help you with your insurance needs! She is an essential part of our team, and we appreciate you letting us know how well she was able to assist you. Thank you for choosing us as your insurance provider!"
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Pamela Nix

July 19, 2024

5  out of  5
rating by Pamela Nix
"Was honestly expecting your normal 30 minute conversation that went nowhere and ended with me finding another person to call. But Richard was able to make it quick and easy, and honesty probably making me a lifetime customer of State Farm. Coverage with a great price and a friendly atmosphere!"
We responded:
"Hey Pamela! I'm so glad Richard could make your experience quick and easy! It's wonderful to know you're happy with the coverage and price. We're grateful to have you as a potential lifetime customer! If you ever need anything, don't hesitate to reach out. - Eric Rose - State Farm Insurance Agent, Cumming, GA"
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Ava Koch

June 28, 2024

5  out of  5
rating by Ava Koch
"Mallory was very helpful at setting up renters insurance!"
We responded:
"Ava, I'm pleased to hear that Mallory provided excellent assistance in setting up your renters insurance! Our team is grateful for your positive feedback and we're glad you had a helpful experience. If you need any further assistance or have questions, feel free to reach out. Thank you for choosing our office! - Eric Rose - State Farm Insurance Agent, Cumming, GA"
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Chris Holmes

June 26, 2024

5  out of  5
rating by Chris Holmes
"Great experience working with Jessica to identify gaps in my coverage and opportunities for costs savings. Friendly and professional throughout the process."
We responded:
"Chris, I'm thrilled you had a great experience working with Jessica to identify coverage gaps and cost-saving opportunities! I'm pleased she was friendly and professional throughout. We're grateful for your positive feedback and look forward to assisting you further. - Eric Rose - State Farm Insurance Agent, Cumming, GA"
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Robert Reis

May 7, 2024

5  out of  5
rating by Robert Reis
"Thank you, Eric Rose State Farm! What seemed to be a nightmare is now behind me. Thank you so much for helping me get my house back together. And it was a pleasure working with Justin as well.🤙"
We responded:
"Robert, I'm thrilled to hear that you're pleased with the service provided by our team, especially Justin! We're grateful for the opportunity to assist you with your house-related concerns. Your satisfaction is our priority, and we're elated to have been able to help. If you ever need further assistance, feel free to reach out. - Eric Rose, State Farm Insurance Agent, Cumming, GA"
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Sally Rogers

April 30, 2024

5  out of  5
rating by Sally Rogers
"I am not want to leave a lot of post, but I had to take a moment and get you about my experience. I was involved in a hidden run and my passenger doors were smashed. I called State Farm and they took care of everything. They kept me updated on what was going on. They were so nice And courteous and really I don’t know how it could’ve ran any smoother."
We responded:
"Sally, I am happy to hear we were able to assist you during this process. That is what we strive for! Thank you for choosing us!"
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Melissa L.

April 4, 2024

5  out of  5
rating by Melissa L.
"Jakima and the rest of the staff at this office are very professional and extremely helpful. The customer service has been phenomenal. Thank you for everything you do, we greatly appreciate each and every one of you! Highly recommend!"
We responded:
"Melissa, your kind words and positive feedback mean the world to us! We are thrilled to hear that Jakima and the team provided you with professional and exceptional customer service. - Eric Rose - State Farm Insurance Agent, Cumming, GA"
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Sean Richardson

March 27, 2024

5  out of  5
rating by Sean Richardson
"Office Manager Jakima is the best to work with. She’s very responsive to emails and calls, and takes the time with you for in person visits. Highly recommend using this office for your insurance needs!"
We responded:
"Thank you for your wonderful feedback, Sean! We are glad to hear that Jakima provided you with excellent service, being responsive and attentive to your insurance needs. Our team is dedicated to delivering top-notch customer service and we appreciate your recommendation! - Eric Rose - State Farm Insurance Agent, Cumming, GA"
Profile photo of Connie Wright

Connie Wright

March 19, 2024

5  out of  5
rating by Connie Wright
"Daniel Lunsford with Eric Rose-State Farm in Jefferson, Ga. helped me today with an issue I had with my insurance coverage. He was polite and very helpful. Don't know what I would have done without his help."
We responded:
"Connie, we are pleased to hear that Daniel provided you with polite and helpful service regarding your insurance coverage. We greatly appreciate your kind words and are glad we could assist you. Thank you for choosing us as your coverage provider! - Eric Rose - State Farm Insurance Agent in Jefferson, GA."
Profile photo of Bruce Naylor

Bruce Naylor

March 14, 2024

5  out of  5
rating by Bruce Naylor
"Daniel was very informative & helpful."
We responded:
"Hi Bruce, thank you for sharing your positive experience with us! We're delighted to hear that Daniel provided you with informative and helpful service. If you ever have any insurance needs or questions in the future, feel free to reach out. We're here to help! - Eric Rose - State Farm Insurance Agent, Cumming, GA"
Profile photo of Kim Haynes

Kim Haynes

March 13, 2024

1  out of  5
rating by Kim Haynes
"Terrible customer service! Terrible communication! Car disabled for 7 months, stolen from a tow yard they contract with, more damage sustained during theft, refused to total it, tried to repair with salvaged parts (if they even did that - that's what the documents say), sent to shops that only did body work, no mechanics on staff, multiple tows due to car still not running, then non-renewed us AFTER 7 MONTHS! Look at their BBB rating, and research the mulit-million dollar settlement from a few years ago for using salvaged parts for repairs and stacking the court that would hear the case. Run, don't walk away from this crooked agency!"
We responded:
"Hey Kim, I'm sorry to hear about your issue but our records indicate that you're not a previous or current customer. Your concerns don't appear to be with our office. Our other 185 5 star reviews tell a very different story about the level of service we've provided over the last 20 years. Good luck in finding a resolution to your issue. Eric"
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Mark Jacobsen

March 4, 2024

5  out of  5
rating by Mark Jacobsen
"Taylor Smith should get a pay raise ! She is super professional and Super friendly! I wish all business people would act like her !"
We responded:
"Thank you, Mark! It's fantastic to hear about your positive experience with Taylor! If you ever need further assistance or have more questions, we're here for you. Your kind words are appreciated, and we'll make sure Taylor receives the recognition she deserves!"
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Porter Poole

February 17, 2024

5  out of  5
rating by Porter Poole
"Daniel L. did a great job for us. He reviewed in detail several policies and found and fixed a previous error, which led to a cost reduction. Very prompt, patient & professional. Thank you."
We responded:
"Thank you, Porter! We appreciate the kind review & shout out for Daniel. We're so glad to be your good neighbor!"
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Marge Newberry

February 14, 2024

5  out of  5
rating by Marge Newberry
"Daniel was very knowledgeable and answered all my questions in a language that I could understand. He helped me make some crucial decisions on my auto and home owners policy. I would highly recommend him and Eric Rose, my State Farm agent to handle all my insurance policies."
We responded:
"Thank you for the wonderful review, Marge! Our team strives to provide excellent service, and we are happy to hear that we delivered for your policies! Daniel always puts our customers first."
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Linda McClure

February 6, 2024

5  out of  5
rating by Linda McClure
"Daniel Lunsford reviewed all of our policy's and showed us ways to save money and made sure we have all the coverage we need. He was easy to understand, polite and a pleasure to be around. I would recommend him and this State Farm Office to anyone. L & N"
We responded:
"Linda, thank you for the kind review! Daniel is amazing, and we're thrilled he made such a positive impact. Your support means a lot to us!"
Profile photo of Amari

Amari

January 31, 2024

5  out of  5
rating by Amari
"Daniel helped me, and he was super professional, sweet and well spoken! I wish I could call him and get Daniel every time. Definitely a great worker and very good at his job."
We responded:
"Amari, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Daniel cares a lot about our customers."
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Keith Black

January 16, 2024

5  out of  5
rating by Keith Black
"Daniel is a top-notch professional who thoroughly understands the insurance business. He was knowledgeable about what I needed to insure, as well as being a pleasure to do business with as he guided me through the insurance process. Thank you, Daniel!"
We responded:
"Keith, thank you! We love seeing reviews like this. Daniel always puts our customers first and we are glad they were able to assist you with your insurance needs. Feel free to contact us anytime."
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Rick Nelson

January 7, 2024

5  out of  5
rating by Rick Nelson
"I'm sharing my experience as new customers of State Farm and our interaction with Estrie Thomas. She has been wonderful to work with as her communication has been outstanding and correspondence has been extremely timely and forthcoming regarding different plans and nuances in Florida. My wife and I have been impressed with her overall service."
We responded:
"Thank you, Rick, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Estrie, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"